Privacy Policy
Last updated:
Unveo reads food packages and shopping receipts. This page explains what we collect, what we use it for, and how you can delete it.
In short
- No ads and no tracking. We never sell your data, and brands don’t pay us.
- Only the photos you choose to analyze leave your phone. The app asks for your permission once, before the first analysis. Photos are deleted 30 days after they are read.
- You can delete your account in the app at any time.
Who is responsible
StarDyn LLC (Delaware, USA) is responsible for your data. For privacy questions and for support, write to support@unveo.app in any language.
What we collect
- Your account. You sign in to Unveo with Apple; signing in is required because your history, receipts and price history belong to an account. Apple sends us a user identifier, your email address (it can be Apple’s private relay address) and your name if you choose to share it. We also keep your app language and region. We use your email address only for emails about your account.
- Your photos. Only the photos you choose to analyze: a package, an ingredient list, a nutrition table or a receipt.
- Your records. Your scans, shopping trips, receipts, price history and the reports you send about a product.
- Crash and hang reports. Technical reports created by iOS. They contain no personal content.
Photos and AI reading
- Only the photos you choose to analyze leave your phone. Before your first analysis, the app asks for your permission, once; to withdraw it, just write to support@unveo.app.
- Photos are sent to our server and passed to our AI service provider, Anthropic (USA), to be read.
- We delete photos 30 days after they are read; what was read from them stays.
What others can see
The product information read from a package photo becomes part of our product database, and everyone who scans that barcode sees it. It does not show who took the photo.
Why we use your data
- To provide the service: your account, scans, receipts and price history.
- Your explicit consent: to have your photos read by AI.
- To keep the service secure: to prevent misuse.
- Legal obligations: where the law requires it.
Where your data is kept and who receives it
Your data is stored on servers in Germany (EU). The providers that help us run the service (hosting, Anthropic, which reads the photos, and email delivery) receive only what they need for that job and must protect it at least as well as this page describes; some of them are in the USA. We never sell your data.
Keeping and deleting
- We keep your data for as long as you have an account; photos only for 30 days.
- If you choose Settings › Delete account, your account and all data linked to you are deleted.
- The product information read from package photos stays in the product database; it is not linked to you.
- Deleted data also leaves our backups within two weeks.
Your rights
Under the KVKK (Turkish Law No. 6698, Article 11) and the GDPR, you have the right to:
- know what data we hold about you
- have wrong data corrected
- have your data deleted
- withdraw your consent
- object to the use of your data
- complain to a data protection authority: in Türkiye, the Kişisel Verileri Koruma Kurumu; in the EU, the authority in your country
Send your requests to support@unveo.app.
Is the information always right?
Product information is read from a photo of the package. It may be wrong or out of date. It is not medical advice. If you have an allergy, always check the package itself.
Children
Unveo is not intended for children under 13.
Contact
StarDyn LLC (Delaware, USA) · support@unveo.app
For help with the app, see Support.